At FOA Chicago, we value your privacy and are committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, web portal, and mobile applications.

1. Information We Collect

We collect information in the following ways:

• Personal Information: When you register as a franchisee, vendor, broker, or customer, we collect personal information such as your name, email address, phone number, and payment details.
• Event and Expo Information: We gather data related to your event registrations, ticket purchases, and interactions with our expos.
• Cookies and Tracking: We use cookies to enhance your experience, such as remembering your login details and preferences. We may also use tracking technologies to understand how our website is being used.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To manage user accounts and provide access to our portal features.
• To process event and expo registrations, ticketing, and vendor management.
• To send you important notifications about events, membership renewals, and other relevant updates.
• To improve our services and user experience through feedback, analytics, and customer support.

3. Data Sharing and Disclosure

We will not share or sell your personal data to third parties without your consent, except for the following:

• Service Providers: We may share your information with third-party vendors and service providers who help us run our events, process payments, or manage our website.
• Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, or prevent fraudulent activity.

4. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, loss, or alteration. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, update, or delete your personal data.
• Withdraw consent for marketing communications at any time.
• Request a copy of your data or its deletion by contacting us through the provided channels.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes through our website or via email.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

FOA Chicago
Email: admin@foachicago.com